Wednesday, October 27, 2010

Official Statement: BMW Voluntary Recall

BMW High-Pressure Fuel Pump Voluntary Emissions Recall – models w/ N54

BMW has discovered that certain 2007-2010 model year vehicles may experience partial failure of the High-Pressure Fuel Pump (HPFP) which is part of the direct fuel injection system on certain 1 Series, 3 Series, 5 Series, X6, and Z4 models. Specifically, vehicles powered by the twin-turbocharged 3.0-liter inline-6 engine (internally dubbed ''N54'') are affected. Symptoms include long engine starting times and sometimes the illumination of the Service Engine Soon lamp in the instrument cluster, possibly accompanied by reduced engine performance (''Safe'' operation).

BMW will issue a further voluntary emissions recall. Owners of affected vehicles will be notified in a letter sent by first-class mail. Affected vehicles will receive a software update to reprogram the HPFP and/or a new generation HPFP.

BMW had previously extended the emissions warranty coverage period to 10 years or 120,000 miles, whichever comes first, on affected vehicles in all 50 States.

There have been no reports of injuries related to this issue.

BMW Low-Pressure Fuel Pump Voluntary Safety Recall – X5 models w/ N52

BMW has discovered that some MY 2008 BMW Sports Activity Vehicles equipped with N52 normally-aspirated inline six-cylinder engines may experience a failure of the low-pressure fuel pump. Due to increased wear of an internal component of the fuel pump, the pump could malfunction causing the engine to stall.

BMW will move forward with a voluntary safety recall of affected vehicles to replace the fuel pump in affected vehicles. Owners of affected vehicles will be notified in a letter sent by first-class mail beginning in November.

There have been no accidents or injuries reported as a result of this issue.

Customers who receive a letter for either recall should contact an Authorized BMW Center to schedule a service appointment.

Customers with further questions may contact BMW Customer Relations at a dedicated number, 1-800-563-4269, or email CustomerRelations@bmwusa.com.

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